Construction Manager - Custom Home Building

Heartland Builders

Construction Manager - Custom Home Building

Grand Rapids, MI (West Michigan) | Full-Time | $90,000-$115,000/year

Lead a Team That Builds Dream Homes.

Heartland Builders is a one-of-a-kind, on-your-lot custom home builder serving Grand Rapids, Holland, the Lakeshore, and much of West Michigan. We're known for our PTQ Promise - a Price, Time, and Quality Guarantee that's unmatched in the industry. Our process is Easy, Fun, and Fast(er than you think).

We're looking for a Construction Manager to lead, manage, and hold accountable our team of Project Managers and construction personnel. If you're a builder who can lead others -- and you take pride in quality, process, and people -- this is your opportunity.

What You'll Do

Lead the Team

• Hire, train, motivate, and manage all construction personnel
• Lead weekly Construction and Warranty L10 meetings
• Assign client homes to Project Managers based on mileage and time
• Complete Quarterly Reviews for each employee
• Build real trust and hold yourself and your peers accountable

Drive Quality & Process

• Serve as the construction expert - train on codes, industry practices, and company methods
• Own, maintain, and enforce all key process documents (Job Checklists, Scopes of Work, SOPs, Framing and Final Stages Reviews)
• Ensure all homes are built to contract, specifications, and detail
• Monitor quality through incentive checklists and quality control visits
• Ensure compliance with the PTQ Promise guarantee

Manage the Schedule

• Manage scheduling for construction and warranty items - ensure move-in dates are met
• Manage Buildertrend tasks for PMs and trades to finish on time
• Ensure prompt and accurate data flow through financial software

Manage Trade Partners & Warranty

• Develop and maintain an 80/20 trade partner bench
• Hire and review trade partners according to the Trade Partner Playbook
• Handle escalated problems with trade partners
• Manage warranty operations and ensure cost stays below .85% of revenue

What You Bring

• 5-7+ years of project or construction management experience in custom home building
• Strong managerial experience - you've led teams and held people accountable
• Deep knowledge of construction practices, materials, and codes
• Ability to read construction drawings and understand structure
• Strong strategic planning and organizational skills
• Ability to train employees and trade partners on construction techniques
• People skills to handle conflict with customers, employees, and trade partners
• Proficient in Excel, Word, and Outlook
• Familiarity with scheduling software and systems

What You'll Get

• $90,000-$115,000/year (based on experience)
• Full-time, permanent position
• Company Truck
• Employee Assistance Plan (EAP)
• Leadership role on a growing, award-winning team
• Opportunity to shape processes and build a high-performing department
• Collaborative, values-driven culture
• West Michigan location with a strong local reputation
• Competitive benefits package (health, retirement, PTO)

Apply today!

Heartland Builders is an equal opportunity employer.