Domain Architect - Commercial
GSKWelcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the role
The Commercial Domain Architect is a senior Enterprise Architecture role within Digital & Technology (D&T), accountable for shaping and governing the end‑to‑end architecture across Haleon’s Commercial domain, encompassing Sales, Marketing, Trade Promotion, Customer Engagement, E‑commerce and Commercial Analytics.
As an Enterprise Architect with deep expertise in Commercial processes and platforms, the role bridges enterprise technology and core revenue‑generating business objectives, working closely with Commercial, Sales, Marketing and Digital leadership teams.
The role designs, governs and evolves architectures that enable profitable growth, customer centricity, productivity and insight‑driven decision‑making, while working in close partnership with the Salesforce Platform Architect, ERP Domain Architect and other Domain Architects to ensure a streamlined, coherent enterprise architecture gravitating towards fewer strategic global platforms and end‑to‑end commercial outcomes.
The role also brings specific awareness of complex digital commerce environments, including China’s e‑commerce ecosystem, to ensure global commercial architectures are scalable, compliant and locally relevant where .
Role purpose: To define, govern and evolve enterprise‑level architectures for Commercial capabilities, ensuring technology choices enable scalable growth, consistent customer engagement, integrated e‑commerce and trusted insight, aligned to Haleon’s enterprise strategy.
Key accountabilities
The Commercial Domain Architect is accountable for:
Enterprise architecture strategy for Commercial and E‑commerce capabilities
Translation of commercial strategy into target architectures and roadmaps
Strategic ownership of Salesforce‑centred commercial architecture
Alignment with ERP and Corporate Functions Domain Architects
Cross‑domain coherence across end‑to‑end value streams
Reduction of complexity through convergence onto strategic global platforms
Governance of architectural standards, principles and guardrails
Executive‑level advisory to Commercial leadership
Key responsibilities
1. Commercial & E‑commerce Domain Architecture
Define domain strategies and target architectures across:
Sales (Field Sales, Key Account Management, Sales Effectiveness)
Marketing (Campaign Management, Customer Journeys, Personalisation)
Trade Promotion & Demand Management
E‑commerce & Digital Commerce
Customer Engagement & Commercial Analytics
Architect solutions that enable:
Revenue growth and execution excellence
Omnichannel customer engagement
Integrated physical and digital commerce journeys
Advanced commercial analytics and forecasting
Ensure architectures support global consistency with market‑specific execution models.
2. Salesforce‑Centric Platform Leadership
Act as the enterprise architectural authority for Salesforce‑led Commercial capability, working closely with the Salesforce Platform Architect.
Ensure Salesforce is positioned and evolved as the core system of engagement for customer, sales and trade processes.
Shape Salesforce roadmaps to balance: Global standardisation vs. local flexibility; speed‑to‑value vs. long‑term sustainability; Configuration vs. customisation
3. ERP & Commercial Integration (In Partnership with ERP Domain Architect)
Work closely with the ERP Domain Architect to align Commercial and Finance processes across: Order‑to‑Cash, pricing, rebates, promotions, revenue recognition, accruals and trade spend
Ensure Commercial architectures integrate seamlessly with SAP and enterprise financial processes.
Jointly shape end‑to‑end commercial‑to‑financial process architectures.
4. Strategic Platform Convergence & Simplification
Drive architectural decisions that reduce fragmentation and tool sprawl across the commercial and e‑commerce landscape.
Actively steer markets towards: a small number of strategic CRM, commerce and analytics platforms; reusable integration and data patterns.
Challenge local or tactical solutions that undermine enterprise scale, data consistency or cost efficiency.
5. Cross‑Domain Integration & End‑to‑End Commercial Flows
Partner with other Domain Architects (Corporate Functions, QSC/R&D, Technology) to ensure:
Seamless demand‑to‑cash and insight‑to‑action value streams
Coherent customer, product and pricing data across domains
Govern integration patterns across:
Commercial ↔ Finance
Commercial ↔ Supply Chain
Commercial ↔ Data & Analytics
6. Data, Analytics & AI‑Enabled Commercial Architecture
Architect data flows to support:
Advanced sales and demand analytics
AI‑driven forecasting and promotion optimisation
Customer segmentation and personalisation
Ensure alignment with enterprise data platforms and governance frameworks.
7. Architecture Governance & Standards
Enforce enterprise architecture principles including: single source of truth; API‑first and event‑driven integration; standard‑first, customise‑last, etc.
Define and apply minimum viable architectures, reference patterns and guardrails.
Support FinOps and TechOps practices to ensure commercial platforms deliver measurable value.
8. Portfolio, Delivery & Transformation Enablement
Maintain architectural alignment across programmes, products and markets.
Support portfolio modernisation through gap analysis and transition roadmaps.
Partner with product and delivery teams to ensure architecture accelerates growth and innovation.
9. Architecture Community & Ways of Working
Actively contribute to the enterprise architecture community.
Promote reuse, shared standards and architectural consistency.
Position Enterprise Architecture as a value‑led internal consultancy for Commercial transformation.
Your profile:
Essential
8+ years’ experience in Enterprise Architecture, digital strategy or consulting roles
Experience across commercial technologies, including Salesforce
Proven experience architecting: Order‑to‑Cash and trade promotion processes; CRM‑centric sales and marketing ecosystems; E‑commerce and digital commerce integrations
Understanding of global and market‑specific commercial models
Enterprise and business architecture mastery
Commercial and customer‑centric mindset
Ability to connect growth strategy to execution
Executive‑level influencing and advisory capability
Comfort operating across ambiguity, markets and complex trade‑offs
Preferred
Experience partnering with Salesforce and ERP Domain Architects
Track record in global platform convergence and simplification initiatives
Familiarity with AI/ML use cases in sales, marketing and demand planning
Why Haleon?
None of us should ever feel like we’re standing still. At Haleon, we want you to feel supported, valued, and always progressing. Improving everyday health takes dedication, energy, and effort - so we reward your contribution with a benefits package that includes:
Contract of employment
Annual bonus that reflects performance
Company car or car allowance according to car policy
LTI Long Term Incentive
Hybrid@Haleon our philosophy to hybrid work
Private medical package (Medicover) with additional preventive healthcare services for employees and their eligible
Multisport card or points on the Multicafeteria Benefits account
Health and wellbeing programmes that take care of you physically and mentally
Pension plan membership and savings programme (PPE)
Personalized learning paths and access to diverse development tools to support your professional growth.
Generali Life insurance
Supportive community and integration events
Family benefits (extra parental leave, caregiver’s policy)
Free car and bike parking
Remuneration: 26 510 to 36 450 PLN gross/month, depending on the level of experience and competences.
The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations.
Job Posting End Date
2026-07-09
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.