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Job Description: Interior Design/Sales Consultant Full-Time
Company Overview: E&H Ace Hardware is a well-established hardware retail chain with a strong presence in the Cleveland area. We are seeking a highly motivated and experienced Interior Design/Sales Consultant to join our team at the Richmond Heights location
Responsibilities:
Goal 1: Design Strategy and Implementation
- Develop and implement a comprehensive design strategy to enhance the overall customer experience and drive sales in the design and home improvement departments.
- Collaborate with store management and the B2B team to identify design opportunities, with a focus on commercial customers
- Foster relationships with design contractors and identify growth opportunities within the $5-$10k yearly sales range.
- Take the lead working with design customers and contractors, be available to travel to additional company locations
Goal 2: Store-wide Design Growth
- Expand design sales opportunities across all stores within Cleveland metro area
- Maintain a consistent presence in key stores for training and development of design staff.
- Assist staff in identifying key customers and new sales leads, directing them to the Design Desk team or B2B representative.
Goal 3: Training and Development
- Collaborate with the Training Manager and Store Manager to cross train associates on specialty ordering of door and cabinet hardware, wallpaper, window treatments, fabric and paint
- Work with Store Manager to enhance design product knowledge and proficiency with equipment among team.
Goal 4: Equipment Maintenance
- Work with Store Manager to ensure proper maintenance of all design equipment by store staff.
- Act as a point person for equipment-related issues and conduct routine inspections to ensure optimal functionality
- Respond to equipment issues and facilitate repairs as needed.
- Identify equipment needs and communicate them to the Store Manager.
- Work to keep design library current and in line with current trends
Goal 5: Product Mix Optimization
- Review the product assortment and provide recommendations to the Store Manager to enhance the design and specialty order business.
- Make yourself available to the Merchandising Manager for information and feedback throughout the company.
Goal 6: Vendor Relationships
- Develop and maintain strong vendor relationships with Benjamin Moore local sales reps, Wooster, Emtek, Hunter Douglas etc.
- Advocate for E&H with vendors to secure the best pricing, sales opportunities, and promotional activities.
- Work with vendors to sponsor events supporting, educating, and building relationships with our best customers.
Compensation and Benefits:
- $18-$20/hour
- Benefits: Health care (Full Time Team Members), dental and vision, 401k
- Paid Time Off and Holiday Pay (Full Time Team Members)
- Employee Assistance Program
- Generous Employee Discount
- Mileage reimbursement
Job Requirements:
- Must have a Valid Driver’s License.
- Ability to stand, walk, and move around the store for extended periods.
- Manual dexterity for operating design equipment.
- Visual acuity for assessing product displays and design aesthetics.
- Flexibility to bend, stoop, and reach during inventory management and equipment inspections.
- Ability to lift and carry up to 50 pounds.
Minimum Experience Requirements:
- Bachelor's degree in Design, Business, or a related field preferred
- Minimum of 3 years of experience in a design or related role.
- Proven track record of success in driving sales and managing specialty customer orders.
- Strong knowledge of design principles, products, and equipment.
- Experience in building and maintaining vendor relationships.
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