Interior Design Sales & Support Specialist

We are seeking a versatile and creative Interior Design Sales & Support Specialist to join our showroom team at Stoneridge Flooring. This role blends interior design expertise with sales and customer support responsibilities. The ideal candidate will have a passion for design, strong sales acumen, and the ability to provide exceptional customer service. You will assist clients in selecting materials and products, support the sales team, and help maintain an inspiring and well-organized showroom.  In addition to your base salary, we also offer a generous commision incentive plan!

Key Responsibilities:

Interior Design Consultation:

• Work with clients to understand their design preferences, project goals, and budget.
• Provide design advice and product recommendations, including layout, color schemes, materials, and finishes.
• Create and present design concepts that align with the client’s vision and needs.
• Stay informed on current design trends, materials, and techniques to offer innovative solutions.

Sales & Customer Service:

• Assist customers in the showroom with product selection, providing detailed information on materials, pricing, and applications.
• Manage sales transactions, including preparing quotes, processing orders, and handling payments.
• Build and maintain strong relationships with clients, ensuring a high level of satisfaction throughout the sales process.
• Follow up on leads and inquiries to convert potential clients into satisfied customers.

Sales Support:

• Support the sales team by preparing sales materials, coordinating appointments, and managing customer accounts.
• Assist with inventory management, ensuring that popular products are well-stocked and displayed effectively.
• Maintain accurate records of sales, client interactions, and showroom activity.

Showroom Maintenance:

• Ensure the showroom is clean, organized, and visually appealing at all times.
• Set up and update product displays to reflect current trends and highlight featured items.
• Assist with the planning and execution of showroom events, such as product launches or design workshops.

Qualifications:

Education & Experience:

• Bachelor’s degree in Interior Design, Architecture, or a related field.
• Experience in interior design, sales, or customer service, preferably in the building materials or home improvement industry.
• Strong understanding of building materials, especially lumber, is an advantage.

Skills:

• Strong design and visual presentation skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in design software (e.g., AutoCAD, SketchUp) and Microsoft Office Suite.