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Manager of Capacity Planners - Baseline & Forecast Reviews

Bank of America
Full-time
On-site
United States
$135,900 - $220,000 USD yearly
Urban Planning

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Position Summary:

As Manager of a Capacity Management organization, the individual will be responsible for managing the appropriate extent to which the Bank utilizes and deploys compute resources. The individual will ensure that compute resources are deployed in a manner that provides reliable and efficient technology operations of the business. The individual will manage a team of Capacity Managers who perform Capacity Management assessments, reviews, monitoring and governance. 

This role is an experienced manager, who is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Their primary responsibility is to the people they manage, ensuring they are developing through coaching, mentoring, feedback, and hands-on career development. Other key responsibilities may include developing a technology strategy and ensuring technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices.

  • Accountable for team/program level resource and financial management; build and maintain teams through talent acquisition.
  • Set maturity objectives and provide individuals/teams with training and resources to achieve them.
  • Set and track quality and performance objectives.
  • Facilitate performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills.
  • Understand individual and team maturity and performance through team/client feedback.
  • Manage relationships with the business and technology leaders, and vendors for technical products.
  • Be accountable for solution delivery management as relevant to their teams (for example, prioritizing tech debt, compliance and security items, and supporting audits).
  • Be accountable to ensure all relevant risk, financial, and compliance polices and standards are met.
  • Be accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews).
  • Create the technology strategy for their technical domain.
  • Ensure that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders.
  • Create an inclusive and healthy working environment, and help to resolve organizational impediments/blockers.
  • Lead and create followership in Communities of Practice in the organization

Qualifications:

  • Ability to design and develop significant components with an application
  • Experience performing code reviews
  • Ability to design and develop manual and automated test plans within an application
  • Experience performing test plans
  • Subject matter expertise on bank standards and best practices around CI/CD
  • Ability to configure tools and processes to support DevOps strategies

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

  • Influence
  • Risk Management
  • Solution Design
  • Stakeholder Management
  • Technical Strategy Development
  • Analytical Thinking
  • Application Development
  • Collaboration
  • Result Orientation
  • Solution Delivery Process
  • Agile Practices
  • Architecture
  • Automation
  • Data Management
  • DevOps Practices

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)

Pay and benefits information

Pay range

$135,900.00 - $220,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.